Job Description
To work in a team environment for various transaction based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high level customer service.
To work in a team environment for various transaction based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high level customer service.
Skills
- Effective communication, including questioning skills
- Ability to work independently or as part of a team
- Achieving high standards and delivering results with accuracy and attention to detail
- MS Office Applications (preferably, Excel, word & PowerPoint)
- Ability to comprehend given set of instructions by combining analysis and judgement and apply the same for day to day transaction processing
- Risk awareness
Location: Chennai
Education & Experience
Essential
- 0-24 months of relevant experience
- Graduate in any discipline (Fresher are also eligible)
- Experience of working in a customer facing service environment
- Flexibility in hours of work and ability to work changing shifts patterns
Preferred
- Experience of working in BPO/KPO
- Familiarity with procedures, policies, products and services of a financial organisation
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand
- Prior experience in International Trade Operations with basic working knowledge of relevant Trade Product(s) and basic understanding of relevant ICC rule(s).
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