Job Description:
May perform one or more of the following:
- System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
- Create LAN and/or E-mail account for the users and administer them.
- Grant permissions on various network resources available to users.
- Creation and administration of Global groups.
- Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
- Creation of New Directories as per the customer guidelines and grant permissions on them.
- Setting up servers as per the client standards and granting permissions on them.
- Perform development and maintenance of knowledge Base for the User Account Maintenance Processes
- Technical Requirements
- Working knowledge of applications running across multiple platforms like HP-UX, Solaris, Windows, etc.
- Understand of ITIL processes.
- Working knowledge of Ticketing system for Incident management.
- Defining processes and implementing them as per need.
- Working knowledge of applications running across multiple platforms like SQL Administrator, Windows Active Directory, etc
- Analytical and Root cause analysis
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- Servers: Windows 2000, Windows 2003, Windows 2008,
- Knowledge of Active Directory, Exchange 2003/2007
- VPN and remote dial-in users
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Ticketing Tool: BMC Remedy
Location : Bangalore
Job Role:
Information Security Admin – Fresher with Knowledge of Active Directory, Exchange 2003/2007
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